Terms of service

Terms of Service

1. Acceptance of Terms

To use the Sylvanae online store, you must be at least 18 years old. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our website. We reserve the right to modify these Terms of Service at any time, and your continued use of our website constitutes your acceptance of such modifications.

2. Products and Availability

Sylvanae offers a wide range of fashion products for sale on our website. We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee that all products will be available at all times. In the event that a product is unavailable, we will notify you as soon as possible and provide alternatives or a refund, as applicable.

3. Orders and Pricing

When you place an order on our website, you agree to pay the listed price for the selected products. We reserve the right to change prices at any time, but changes will not affect orders that have already been placed. You are responsible for ensuring the accuracy of your order, including the products, quantities, and shipping address.

4. Payment

We accept various payment methods through Shopify Payments, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). By using our website, you acknowledge that you are providing payment information to Shopify Payments and agree to their terms and conditions. We do not store your payment information on our servers.

5. Shipping and Delivery

Please refer to our Shipping Policy for information about shipping rates, delivery times, and other related details. Our Shipping Policy is incorporated into these Terms of Service by reference.

6. Returns and Refunds

Please refer to our Return & Refund Policy for information about returning products, obtaining refunds, and other related details. Our Return & Refund Policy is incorporated into these Terms of Service by reference.

7. Intellectual Property

All content on our website, including text, images, and graphics, is the property of Sylvanae or our licensors. You may not reproduce, distribute, or display any content from our website without our prior written consent.

8. Limitation of Liability

In no event will Sylvanae be liable for any indirect, incidental, special, or consequential damages arising out of or related to these Terms of Service or your use of our website. Our liability for any direct damages will be limited to the amount you paid for the products at issue.

9. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising out of or related to these Terms of Service will be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms of Service. Your continued use of our website constitutes your acceptance of the modified Terms of Service.